From "one Book" to "one Light"-- the innovative Governance system of "four offices and four lists" to lighten the burden of Enterprises
Lanzhou, 22 Nov (Xinhua) from "one book" to "one body light"-- the innovative governance system of "four offices and four lists" reduces the burden on enterprises
Xinhua News Agency reporters Cui Hanchao and Cui Yu
On the touch screen of the self-help machine of Lanzhou Government Affairs Service Center, pointing a little and uniformly, qu Yanzhao completed the relevant procedures for the establishment of the enterprise. Before this year, every time he went to go through the formalities of enterprise change, he always had "a book" in his hand.
On November 21, at the entry and exit reception Hall of the Public Security Bureau of the Lanzhou Municipal Government Service Center, a citizen displayed a passport that had just been taken from a self-help forensics machine. Photo by Xinhua News Agency reporter Xie Xiudong
"qualification certificates, property certificates and other documents of the original, photocopies, in the past need to take the material is thick'a book', too inconvenient." Qu Yanzhao said.
Qu Yanzhao, the executive director of an enterprise in Gansu Province, told reporters that in the past, a large number of materials and complicated formalities were only one problem, and what bothered him most was that every time he went to work, due to various reasons, the standards of the staff were different. We need him to keep replenishing the material. Once he went to deal with a change in the scope of business, and he made five trips to get it done.
Complex procedures, heavy workload and long processing cycle are difficult problems for enterprises to declare and deal with, which not only takes time and effort, but also becomes a bottleneck restricting the development of enterprises. At the same time, piles of paper information have also caused trouble to the relevant staff.
On November 21, in Lanzhou City Government Service Center, clerks do business at the window. Xinhua News Agency (Photo by Ma Xiping)
Since the end of last year, enterprises have no longer had to "beat around the bush and run their way" to work in government service centers. Lanzhou has adopted the management system of "four offices and four lists." with the help of paperless electronic technology, compression of the examination and approval process, and other methods, Let the enterprise realize the work "all in one body is light".
According to Yang Liling, director of the Lanzhou Municipal Administration of Government Services, now to handle matters such as project approval and enterprise changes, it is only necessary to upload electronic materials in advance through relevant network channels such as WeChat or web pages. Then go to the self-help machine of the government service center to carry out a simple follow-up operation. Tasks that used to take three weeks can now be completed within three working days at the slowest.
On November 21, at the remote declaration window of Lanzhou Government Affairs Service Center, the clerks were handling business. Xinhua News Agency (Photo by Ma Xiping)
At the same time, the introduction of measures such as electronic business license, "integration of multiple certificates", "separation of certificates and licenses" and "acceptance of vacancies" will enable enterprises to "go all over the world according to one code" when handling relevant business in tax, banking, and other institutions.
Yang Liling said that now enterprises go to the government service center on the self-help machine, will only consult the staff when necessary. This reform not only frees the enterprise from the complicated administrative declaration and examination and approval, but also makes the clerks feel the transformation of the government service from "manager" to "server".
On November 21, at the Lanzhou City Government Service Center, civilization guides helped clerks with their business. Xinhua News Agency (Photo by Ma Xiping)
Shui Jingyi is a staff member of the Administrative Licensing Section of the Lanzhou Market Regulatory Administration. According to her, at the beginning of this year, when the whole paperless electronic registration was just launched, the clerks of an enterprise originally only came to consult with materials. However, with the assistance of the deputy staff, the business license was successfully processed in less than half an hour.
"there is a clear sense of change in the mood of business people. In the past, they used to be trembling, but now they are all very relaxed." Said Shui Jingyi. In view of the complexity of enterprise registration, the department where Shui Jingyi is located has also specially produced templates for related materials, greatly reducing the pressure on enterprise staff to prepare materials.
On November 21, at the Lanzhou City Government Service Center, civilization guides helped the public with their business. Xinhua News Agency (Photo by Ma Xiping)
The fourth Plenary session of the 19th CPC Central Committee pointed out that we should further promote the simplification of administration and decentralization, the combination of decentralization and management, and optimize services, deepen the reform of the administrative examination and approval system, improve the business environment, and stimulate the vitality of all kinds of market entities.
Yang Liling said that since May 2017, in view of the "disunity of statements", the most concerned "when can we get it done", the most annoying "too complicated" problem, and the most worrying "inconvenient" problem, Lanzhou City explores the implementation of the "four offices and four lists" management system with the core of "on-the-go, day-to-day completion, time-limited completion and agency services", so as to improve quality and efficiency for the development of enterprises.
The reporter learned that up to now, Lanzhou has handled a total of 5349354 items on the "four offices and four lists." Among them, 4233181 cases were handled immediately and handled on the same day, accounting for 79.1% of the total, and the satisfaction of the masses reached 98%.